It’s annoying that I have to keep changing my password. At first I thought i keep forgetting my password but i started to wrote it down multiple times just to be sure I didn’t forget it and after a month, here we go again…. It says incorrect password. AGAIN! also, i keep having trouble opening my account overview. I can’t open it right now. I uninstalled and installed it but nothing changed. Can you pls fix it ASAP. We downloaded this app to be convenient and saves us time but this is getting annoying. I always have trouble when i use this app.Zarah Ar Zee , 16/01/2024
Since last year, I cannot access to my account, when I open the app it says I should update my password, and to check my email. After checking my email and clicking the link, it goes back to the app where I should enter my log in details and again it prompts me to change password and check the email. It is a cycle. A waste of time. And until now, I cannot access it. I am now deciding to just terminate my insurance from Sunlife. Not convenient at all.vanillaiceMND , 02/12/2023
Able to pay my annual VUL premium thru BPI.
I had issue before on logging in year 2022. They can be relied upon to respond to issues quickly and always give good and impartial advice. Lastly, my friends and I noticed that this App performance improved very well. Definitely will add half of my Christmas to my mutual funds.
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Compatibility iPhone Requires iOS 11.0 or later. iPad Requires iPadOS 11.0 or later. iPod touch Requires iOS 11.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. Apple Vision Requires visionOS 1.0 or later.